AI delivers the greatest value when it becomes part of everyday business processes—not a separate tool employees need to remember to use. Process assistants built on the Mylly.AI platform integrate directly with existing systems such as ERP systems, databases and SharePoint, delivering measurable business benefits.
How do process assistants work?
Mylly.AI’s Skills architecture connects AI models to the company’s own systems, databases and business logic. A process assistant is not a standalone tool but part of the existing system environment. It works where the information is.
Typical use cases:
- Automatic handling of order confirmations and entry into the ERP system
- Retrieving and interpreting the content of service contracts
- Routing internal queries to the appropriate data source using an AI assistant
- Analysing content and producing guidance to improve processes
Examples of implementations
Anora: process automation and a finance assistant
At Anora, AI solutions were deployed within weeks through rapid iteration. The finance assistant has significantly reduced internal queries, while automated processing of order confirmations in SAP has made day-to-day work more efficient.
”With Evolver's help, we have identified many areas where AI can be applied, and AI is automating processes right now. AI has never been mystified at any point. Instead, the benefits have been worked through with practical examples.”
Juhana Ovaska, IT Manager, Anora
ISS: service-description assistant
In an organisation with thousands of customer sites, staff need efficient tools. The GenAI service-description assistant reduces employees’ workload and streamlines service contract management.
”We were able to confirm quite quickly that we were on the right track.”
Jenni Heinisuo, CIO, ISS Palvelut
Have you identified bottlenecks in your business processes?
AI can streamline many processes that involve structured information, repetitive decisions or scattered data sources. Let's identify where AI can create the greatest value for your business.
Markku Nyman
Mylly.AI Customer Value and Product development Lead
